Privacy Policy

Effective Date: 6 July 2025

Claire IT AI ("we", "us", "our") is operated by EthosMed Partners LLC.

We respect your privacy and are committed to protecting personal information you may provide when using our platform.

1. What We Collect

We may collect:

• Your name, email address, and login information
• Usage activity (queries, token counts, plan tier)
• Uploaded files and content submitted via chatbot
• Payment details (processed via Stripe — we do not store full credit card info)
• Device/browser information (e.g., IP address, type, timestamp)

2. How We Use It

We use this data to:

• Provide, maintain, and improve Claire IT AI
• Track usage and token limits
• Communicate with you about your account
• Process billing via Stripe
• Monitor system performance and detect misuse

3. Data Storage and Security

We take reasonable steps to protect your information from unauthorized access.

Uploaded data and user records are stored using secure third-party infrastructure.

Note: Claire IT AI is not intended for storage or processing of Protected Health Information (PHI).

Users must not submit personal health data or confidential medical records.

4. Sharing and Disclosure

We do not sell or share your personal data, except:

• With third-party service providers (e.g., Stripe for payments)
• If required by law or to protect legal rights
• To investigate misuse or enforce our Terms of Use

5. Your Rights

You may:

• Request deletion of your account and associated data
• Request access to information we have stored
• Contact us at any time to exercise your privacy rights

6. Children's Privacy

Claire IT AI is not intended for use by children under 18.

We do not knowingly collect personal data from minors.

7. Updates

We may update this Privacy Policy from time to time.

Changes will be posted here with a new "Effective Date."

Contact

EthosMed Partners LLC

info@ethosmedpartners.com